FedUpMom writes: “Two Sundays ago I exited the 2 train at Bergen St. on the Brooklyn-bound side. I had my 18-month-old daughter with me in her small stroller. There was track work on the Manhattan bound platform, and so no token clerk on either side… No one was anywhere to be found when I pushed the bell to open the gate to leave the station. I was stuck in the station and unable to get out! This was a very dangerous and scary situation. I can’t push the stroller through the vertical turnstile, and I can’t carry the baby and fit the stroller through the vertical turnstile (even when folded).”
“I finally got lucky and someone helped me bring the stroller through, and I carried my daughter …”
“The answers I am getting from the MTA are ridiculous … It seems that the MTA is unwilling to acknowledge that on the day in question there was not a soul at the station, and that since it was Sunday, it could have taken 20-30 minutes before a conductor on the next train was due. This is not what customer service and safety are about. Something needs to be done, even if it means that the MTA has to admit that during repairs, some stations have no safe exit.”
Hey Ma, please e-mail me. -Jess
call any of the local tv stations — they love to do stories like this one on slow summer days, and it might embarass the MTA enough to do something about it
ask for the desk or the assignment editor
Dear Mom,
Please email me at: [email protected]
We WOULD like to do a story on this. Or call me at 718-422-7424.
Thanks,
Mary Frost
Brooklyn Eagle
that sucks! they def need to change that.
but i gotta say i doubt the ability to go through with a folded stroller and a baby… especially in an emergency. i can get throguh one of those revolving exits with my bike, you know?
perhaps push the folded stroller through first, then go throug hwit hthe kid?
and hey, doesnt the brooklyn-bound side of the platform have conventional turnstyles anyway?